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FAQ

FAQ
 

Where are the main markets for your products?

 
We hope to make business with companies from all over the world. And for now, our distillery equipment have been exported to especially in North America, Europe, South America, South Asia.
 

Can you print our Logo on the equipment?

 
Yes, we can totally produce products according to your this kind special request, even manufacture it based on your drawing.
 

What is your lead time?

 
Normally it's about 40-45 days. If the product is in stock, it can be shortened to approximately 15 days.
 

How can I check your factory situation while it's difficult for me to come to China?

 
We have photos and videos on our website and facebook, It shows every step of the manufacturing. We can also arrange a video call for you to take a virtual tour of our facility.
 

How long is the quality guarantee period?

 
We supply 12 months for quality guarantee according to customers' using frequency
 

What is your payment term?

 
T/T transfer, 50% advance payment for start production, after paying 50% balance payment for shipping.
 

Do your products have relevant certifications?

 
We have obtained the EU CE and PED certifications, and our production adheres to the ISO quality management system. Furthermore, certain specific equipment also complies with the ATEX explosion-proof certification.
 

Can the equipment capacity be customized?

 
Yes, we offer various standard capacities and also accept customizations.
 

Do you provide installation guidance or training?

 
Yes, we provide detailed operation manuals, video guidance, and can arrange online training sessions.
 

How do I place an order?

 
After confirming the product specifications and price, we will send a Proforma Invoice. Production will be scheduled upon receipt of your advance payment.
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