Recently, Boben successfully completed an after-sales follow-up visit to a client distillery in Melbourne, Australia. The visit went beyond routine equipment performance tracking, serving as an in-depth technical exchange and an opportunity for sharing industry experience.
The Melbourne client specialises in the R&D and commercial production of high-end craft gin. At the heart of its production line sits Boben's 600L gin distillation equipment, which has long been used for botanical extraction and spirit purification. During the on-site visit, the Boben team conducted a comprehensive inspection of the temperature control system, distillation system, and associated piping, confirming that the equipment has been operating stably over the long term. The system is fully compatible with the distillery's proprietary gin-making process and consistently meets the required production output and flavour profiles.
Both parties engaged in extensive technical discussions covering local Australian brewing techniques, gin flavour optimisation, routine equipment maintenance and operation, and customised parameter tuning. The distillery spoke highly of the stability and distillation performance of Boben's equipment, noting that the 600L gin still provides a reliable hardware foundation that enables them to continuously launch high-quality, innovative gin products.
Boben remains committed to its customer-centric service philosophy, striving to deliver superior products and after-sales support to clients worldwide. This Melbourne visit not only strengthened the partnership but also accumulated valuable insights for Boben's further expansion into the Australian and global distillation equipment markets. Going forward, Boben will continue to visit overseas partner distilleries, build a regular cross-border platform for distillation technology exchange, and empower craft spirits enterprises worldwide through customised distillation solutions and full-cycle implementation services.
Looking ahead, Boben will keep deepening its presence in the global spirits equipment sector, driving product upgrades through technological innovation. Guided by customer needs, we will continue to advance product development and service enhancement, contributing to the high-quality development of the global distilled spirits industry.
